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Starting conversations about wellbeing and mental health

More Support Services

This page contains comprehensive information on the key support services, including Support within UCL, Support outside UCL and Self-help resources.

If you would like any help navigating these services, please do not hesitate to get in touch.

Support within UCL

UCL Support and Wellbeing Services homepage »

UCL Medical Student Support

Student Support Clinics are held throughout the week during term time. The clinics are staffed by clinical doctors, who act as Medical Student Support Tutors and are available to discuss any academic or pastoral issues of concern with you or your personal tutor.

Bookings for Student Support Appointments should be made at Medical Student Records and Support Office in Room G46 of the Rockefeller Building, or by using the email address: medsch.student-support@ucl.ac.uk

More information on Student Support »

UCL Peer support groups

Peer Support is all about students helping students. The group coordinators and facilitators are UCL students trained by charities such as Student Minds or ReThink Mental Illness. There are a number of different types of peer support available:

medics4medics is specific to medical students. Our upcoming events »

Heads Up Peer Support is for anyone with mental health concerns or for anyone who just want someone to talk to. Visit Heads Up's Facebook page »

Student Minds UCL is a peer support group for students experiencing eating disorders. Visit Student Minds UCL's Facebook page »

UCL Student Psychological Services

Student Psychological Services provides a professional resource for students who are facing emotional and psychological problems. They currently have two psychiatrists and ten therapists. Students are encouraged to refer themselves. Waiting times vary according to demand and information about the likely delay is regularly updated on the website. They provide:

Self-help library
Psychological and psychiatric assessments
Personal development groups
Short-term individual counselling
Individual or group psychotherapy
Individual or group cognitive behavioural therapy
Psychiatric consultation
External referrals

More information on Student Psychological Services »

Register at Student Psychological Services »

UCL Student Support and Wellbeing Services

Student Support and Wellbeing Services provide a range of contact points for getting help:

Online cognitive behavioural therapy (CBT) provided by Ieso for free:
Visit the Ieso website »

Telephone counselling and information which is free and confidential:
Call 0800 197 4510 »

Daily drop-in service for immediate access to a wellbeing, mental health or disability adviser:
Student Helpdesk on Level 4 (Ground Floor) of the UCL Institute of Education (20 Bedford Way).

Expert Self Care (ESC), a free student health app that provides health information, techniques for self-care and links to relevant local resources.

UCL Student Disability Service

Students with mental health difficulties of a more than temporary nature may benefit from the non-therapeutic support that can be arranged by Student Disability Services.

Staff in Student Disability Services can advise on, and liaise with other staff in, the implementation of appropriate, reasonable adjustments to teaching and learning in individual cases.

Whether you have been diagnosed with a psychiatric condition, have a mental health difficulty such as anxiety or depression, or you are concerned about how you are feeling, then you are encouraged to contact the Student Disability Services team who will offer you a confidential meeting with their Mental Health Specialist.

More information on Student Disability Services »

UCL Personal Tutor

The personal tutoring system at UCL Medical School (UCLMS) seeks to provide every student with a supportive mentor; someone whom you get to know, who maintains regular contact with you, who is accessible and to whom you can turn for support in times of trouble.

More information on Personal Tutors »

UCL Student Accommodation Wardens and Vice-wardens

If you are living in UCL Student Accommodation, wardens may be your first point of contact if you have a personal or academic problem. They will assist wherever they can, working with Student Support and Wellbeing Services to help you to resolve problems.

More information on Wardens and Vice-wardens »

Support outisde UCL

As well as the services provided by Student Support and Wellbeing, there are other organisations you can turn to if you need their help or advice:

View Student Support and Wellbeing's list of external organisations »

Download a printable summary of the above website »

Tea and Empathy

This is a national, informal, peer-to-peer support network aiming to foster a compassionate and supportive atmosphere throughout the NHS which accommodates for all levels of anonymity.

Visit T&E's main Facebook group »

Visit T&E's student Facebook group »

Self-help resources

Here we have listed several resources for your personal development and mental health, including procrastination, self-esteem, anxiety, stress and depression. Find the resource that suits you best.

More information on self-help by the Student Psychological Services »

Big White Wall

Big White Wall is an online mental health and wellbeing service offering self-help programmes, creative outlets and a community that cares. Whenever you're dealing with everyday stressors or major life events, we'll help you get through it.

Visit Big White Wall's website »

Online course on beating anxiety

The ‘Anxiety: Beat it and Regain Peace’ online e-course is available to UCL students for free for 6 weeks. This is a course of short lessons of empirically proven techniques to overcome your anxiety. You can follow the lessons at a time and pace that is most convenient to you.

Learn more about the online course »

Other resources

Find videos and podcasts on the Mental Health Foundation website »

The UCL Student Psychological Services self-help library

Helplines

BMA Counselling and the Doctors Advisor Service offers ongoing counselling and regular appointments. The Doctors Advisor Service runs alongside BMA Counselling, giving doctors and medical students in distress or difficulty the choice of speaking in confidence to another doctor.
Call BMA Counselling on 0330 123 1245 »
(24-hours a day, seven days a week)

Nightline offers confidential listening, support and practical information service for students in London. You can talk to them about anything – big or small – in complete confidence. Nightline won’t judge you or tell you how to run your life: they'll simply listen to whatever is on your mind.
Visit Nightline's website »
Email Nightline at listening@nightline.org.uk »
Call Nightline on 0207 631 0101 »
Text Nightline on 07717 989 900 »
(6pm-8am every night of term)

Mind Infoline provides information on a range of topics including types of mental health problem, where to get help, medication and alternative treatments, and advocacy.
Visit Mind Infoline's website »
Call Mind Infoline on 0300 123 3393 »
(Mon-Fri, 9am-6pm)

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever's getting to you. You don't have to be suicidal to talk to us.
Visit Samaritans' website »
Call Samaritans on 116 123 »
(free 24-hour helpline)

Website by Thomas Frodsham.